Privacy Policy

Effective Date: July 7, 2026

Agent Ray Guan (“Agent Ray,” “we,” “us,” or “our”), a licensed California real estate agent affiliated with Coldwell Banker Realty, respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us by phone, email, or text message.

Information We Collect
We may collect personal information you voluntarily provide to us, such as your name, email address, phone number, mailing address, and property details, when you:
Submit a contact or lead form on our website
Request a home valuation or market report
Sign up for our email or SMS communications
Contact us directly by phone, email, or text
We may also automatically collect certain technical information (such as IP address, browser type, and pages visited) through cookies and similar technologies to help us understand how visitors use our site.
How We Use Your Information
We use the information we collect to:
Respond to your inquiries and provide real estate services
Send you property listings, market updates, and relevant marketing communications
Improve our website and services
Comply with legal and regulatory obligations, including those of the California Department of Real Estate (DRE)
Third Party and/or Affiliate Sharing Policy
All the above categories exclude text messaging originator opt-in data and consent; this information we will not share personal information with third parties for marketing/promotional purposes. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.
Email & Text Message Communications
If you wish to unsubscribe from our email campaigns, please click on the Unsubscribe link at the bottom of any marketing email sent from us. If you opt out of our email marketing, we will still send you messages related to our transactions and relationship with you, such as order confirmations.
If you wish to stop receiving text messages from us, reply STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE to any text message sent from us. For more information, see our Mobile Messaging Terms and Conditions available at [https://agentrayguan.com/termsandconditions/].
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand visitor preferences. You can control or disable cookies through your browser settings, though doing so may affect certain website features.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
Depending on your state of residence, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of your personal data. To exercise any of these rights, please contact us using the information below.
Children’s Privacy
Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:
By email: agentray.guan@gmail.com
By visiting this page on our website: https://agentrayguan.com
By phone number: +16268983465